Visiting Days and Hours Every prison has visiting on Saturdays, Sundays, and four holidays during each calendar year (New Year’s Day, July 4th (Independence Day), Thanksgiving Day, and Christmas Day). Visits vary by institution but usually begin between 7:30 a.m. and Visiting Days and Hours Every prison has visiting on Saturdays, Sundays, and four holidays during each calendar year (New Year’s Day, July 4th (Independence Day), Thanksgiving Day, and Christmas Day). Visits vary by institution but usually begin between 7:30 a.m. and 9A.M. Please note that you cannot bring cell phones to visits.
Welcome to the Visitor Processing Appointment Scheduling System (VPASS). This application is offered as an additional service to help expedite and enhance the visitation process (this does not include visits for inmates on Non-Contact status such as inmates in reception center, administrative segregation, condemned, segregated housing unit and other specialized units). Please contact the institution for special appointments for these inmates. VPASS attempts to alleviate many lengthy visiting wait time issues that are being seen around the state while providing the flexibility for each institution to set up the system to meet their visiting needs. At no time will any visitor be turned away solely for the inability to make or schedule an appointment. Instructional videos for account activation, forgot password and edit/cancel appointments can be accessed at http://cdcr.ca.gov/visitors. In the event you are not able to show up for your appointment, please remember to cancel, this will give someone else the opportunity to visit. Enjoy your visits.
Telephone Calls Family and friends (called party) cannot call prisoners; prisoners must call to speak to someone outside the prison. The prisoners use designated phones that make collect calls to a land line (residence) or cell phones. The called party is responsible for paying for the calls. Calling cards cannot be used. International calls can be made if the called party sets up a prepaid account with the telephone vendor. Instructions for these types of calls can be found on the CDCR website at: http://www.cdcr.ca.gov/Visitors/Receiving_Calls_From_Inmates_and_Wards.html The state contracts with one telephone vendor who provides local, long distance, inter-state, and international telephone services to prisoners. The contract term is usually for several years and the contract rates are fixed and do not change for the contract term. The current contract is with Global Tel*link (GTL). GTL issues notices when contract changes occur. The GTL Notices that include current rates, and current/past notices to inmates, family/friends can be found on the CDCR website. The collect call rates are different for local, long distance, interstate, and international calls. If a called party would like to know their collect call rate, they would need the prisoner to call them first so that a completed call or call attempt would be in the GTL system. Then, the called party can call GTL at 1-888-415-0377, provide their telephone number, and ask for the cost of the call. A GTL user guide that includes billing options, refunds, and other information, Vwill be issued soon. This guide will be shared with the Statewide Inmate Family Council, local prison family advisory groups, prisoner advisory councils, and will be posted on the CDCR website. Prisoners can sign-up to use the designated phones in 15-minute time slots. The number of calls made by one prisoner can be limited based upon open time slots on the sign-up sheet. The designated phones’ “on” and “off” times vary at each prison; however, these phones are turned off during late night and early morning hours. If a prisoner attempts to make a call when the phones are turned off, the call will not go through. GTL uses an automated operator system to process the calls. When a prisoner makes a call, the called party will hear a message stating the call is coming from a state prison and the call will be monitored and recorded. The called party can listen to the entire message or they can press the five button on their telephone to accept the charge of the call. During the call, there will be a message played periodically reminding the called party that the call is from a state prison. The calls have a 15-minute time limit and the system automatically ends the call at the end of the 15 minutes. The called party and prisoner will hear a warning message advising when they have two minutes and one minute left in the call. All billing and blocking issues should be directed to GTL’s Customer Service number at 1-888-415-0377.
No time limit unless space availability is limited.