VISITATION is by appointment only and limited to two hours. Inmates at Neuse Correctional Institution for processing will not be permitted a visit for the first 14 days they are here. Calls for visitation should be made between 9:00 a.m. and 4:00 p.m. on Monday and Tuesday for processing inmates and Wednesday and Thursday for regular population inmates (except for state holidays) by calling 919-581-1035.
Thursdays, 9 a.m. - 11 a.m. for C/D Housing Units & Processing Inmates.
Saturday and Sunday, 9 a.m. - 11 a.m. and 1p.m. – 3 p.m. for B Housing Unit & Regular Population Inmates.
Segregation Inmates may visit Monday through Friday by appointment only for one hour from 8:00 a.m. – 11:00 a.m. and 1:00 p.m. – 4:00 p.m. Visitors should call 919-731-2023 and ask for extension 1279 to make a visit.
Special Visits are available during the week, subject to certain restrictions, by calling 919-731-2023, ext. 1271.
Please note the following information about the inmate phone program at the Neuse Correctional Institution.
The North Carolina Department of Public Safety, Division of Adult Correction has a contract with Global Tel*Link (GTL) to provide phone service for inmates to communicate with families and friends.
For additional information about the phone program, click this link for the phone program..
Availability of Telephones to Inmates:
Availability of Telephones
Each correctional facility should esta
blish telephones or telephone banks in
sufficient numbers so as to provide a
ppropriate access to telephones by inmates
for outgoing calls.
Telephones are to be wall-mounted and collect only.
Inmate telephones have a master switch that
enables either facility staff or the
Division’s Telecommunication section to
render the telephones
periods of emergency or
other appropriate times.
The establishment of an a
ppropriate number of telephon
es or telephone banks is
authorized as a legitimate inmate welfar
e expenditure subject
to the Division
Send money to an inmate
Beginning Oct. 1, 2013 NCDPS and JPay are offering new, faster ways to send money to inmates in NCDPS prison facilities.
Electronic, telephone and walk-in options are now available, making money available in the inmate's account on the next business day. The traditional method of mailing a money order will remain a cost-free option.
Effective Nov. 1, money orders must be sent with a deposit slip to JPay at the address below. NCDPS prison faciltiies will not accept or process money orders after Oct. 31.
Send money order
Money orders must be made payable to JPay and sent with a deposit slip to:
P.O. Box 173070
Hialeah, FL 33017
Funds will be available to the offender within ten business days - though JPay will make every effort to make funds available sooner
Money order deposit slip available in English here.
Hoja de Depósito para Giros Bancarios disponible en Español aquí.
Online at jPay.com
Online at JPay.com
Send money online with your credit or debit card at JPay.com. It's the quickest and easiest way to get your loved one the funds they need.
JPay Mobile App
Download the JPay mobile app from the Apple App Store (for iPhones) or Google Play (for Android phones) and send money wherever you happen to be!
Toll free phone Toll-Free Phone
You can send money by phone using your credit or debit card. Call (800) 574-5729 to speak with a live JPay call center agent 24/7.
Moneygram - Walk-in
To make a cash deposit, visit any MoneyGram agent location (including all Walmarts and CVS Pharmacies) and use receive code 1224. Visit JPay.com to get a list of nearby MoneyGram locations.
No time limit unless space availability is limited.