Massachusetts Alcohol and Substance Abuse Center Visiting Information:
Visiting Hours (Minimum security inmates only)
There are no visiting periods for those individuals civilly committed to the facility for 30-days substance abuse treatment.
There are visiting periods for minimum security inmates housed at the facility. The visiting schedule is as follows:
Sunday 3:15 PM to 6:45 PM
Monday 3:15 PM to 6:45 PM
Thursday 1:00 PM to 4:00 PM
Saturday 3:15 PM to 6:45 PM
Holidays Times identified as needed.
Visiting days and times may be subject to change. Please call the facility to verify visiting schedules.
Institution Visiting Procedures (minimum security inmates only)
Visits shall normally be allowed, at a maximum, the entire length of a visiting period. Visits may be terminated sooner if conditions, such as inappropriate behavior or overcrowding exist. If a visit needs to be terminated early, due to overcrowding, the order of terminations shall be the order in which the visitors arrived. (i.e. the first visitors in shall be the first asked to leave.) Visitors shall be allowed a one (1) hour visit before their visit is terminated due to overcrowding. Any exceptions to this shall be under the approval of the Superintendent or his/her designee.
A maximum of two (2) adults shall be permitted to visit an inmate at the same time during any visiting period. No limitations on the quantity of children shall exist; however, the quantity of children any parent/guardian is bringing into the institution must be of an amount that can be adequately supervised by this individual.
Minors or children under the age of eighteen (18) must be accompanied by their parent and/or legal guardian. Parents are required to provide birth certificates for each child and legal guardians shall provide court documents as proof of custody.
Minors may obtain permission to enter MASAC with another adult by providing a notarized statement of consent from their parent/legal guardian on a Minor Consent Form (Attachment A 103 CMR 251), and receive prior approval from the Superintendent. (See Special Rules for Children).
Visitors are only authorized to visit one (1) inmate housed at this institution. Should the visitor desire to visit a different inmate they must be removed from the visiting card of the original inmate and shall then be restricted to this inmate only. Permission to be removed from one inmate's visiting card to another must be approved in advance by the Superintendent. Visitors shall not attempt to visit any inmate other than the one listed on their visiting slip.
Visitors may only visit one (1) inmate at a time. The only exception to this is if the relationship between the visitor and the inmate(s) is by blood. (i.e., immediate family, parents - children, siblings, etc. and must be verified). This special visit must be pre-approved by the Superintendent or his/her designee.
Visitors will not be permitted on institution grounds prior to 1 hour prior to the visiting period. Visitors will sign in and be issued a numbered visiting slip. Visiting slips will be accepted and processed sequentially by the visiting processing officer starting ½ hour prior to the start of visiting period. Visitors cannot enter pedestrian trap between 2:30 p.m. and 3:15 p.m. due to shift, however visiting slips will continue to be processed until 2:40 p.m. Those visitors whose papers have been filled out and processed will be able to enter the institution at the end of shift change which is approximately 3:15 p.m. until 3:50 p.m. at which time all visits will be required to exit the facility in preparation for the 4:00 p.m. count. The processing of paperwork will commence again at 5:30 p.m. and continue until 7:00 p.m. Visitors will not be permitted to enter the institution after 7:30 p.m.
Visitors must keep their vehicles locked at all times. Any visitor shall permit a search of his/her vehicle at any time upon request by correctional staff. MASAC cannot be held responsible for theft or damage incurred while on MASAC property. Loitering is not allowed in Visitors' Lobby, parking lots or on state property. Visitors shall be restricted to the Control Building lobby only. Any visitor who is denied entrance must leave the property, unless approved to stay by the Shift commander. (i.e. waiting for a ride, etc.)
Visitors should bring only necessary items with them. Prior to entering the institution, visitors must secure all personal possessions. Coin-operated lockers are available in the Control Building's Lobby for this purpose. MASAC cannot be held responsible for lost or stolen articles. The only items authorized to enter the institution are medic alert bracelets/necklaces, life saving medications, a wedding band and/or engagement ring, (1) handkerchief, Debitex card and locker key. All other items (weapons, firearms, controlled substances, alcohol, money, cigarettes, jewelry, watches, cell phones, pagers/beepers gum/candy, etc.) are considered contraband. Any individual attempting to introduce any contraband item into the institution shall have their visiting privileges terminated or suspended, and may be subject to arrest and/or criminal prosecution.
Any special items brought into the institution by a visitor must be specifically authorized by the Shift Commander. In such instances, control room staff shall notify the visiting room staff of such articles that have been authorized.
Visitors shall not wander the grounds or the lobby of the institution. Visitors must read all posted warnings and notices in the lobby area.
All visitors are expected to abide by institution rules and regulations and conduct themselves in a manner appropriate to a public place. Children must remain under the constant supervision of their parent(s) or guardian(s) at all times. Failure to monitor children or children exhibiting extreme behavioral problems may warrant denial of visiting privileges. Excessive profanity, familiarity, or serious deviations from appropriate standards of behavior will result in administrative action, such as warning, termination of visit, loss of visiting privileges, etc.
All visitors must pass the metal detector, in order to enter the facility. Any visitor that does not pass the metal detector shall be subject to further search, such as a hand-held scanner, personal search and/or strip search. In addition to the metal detector search all visitors will be subject to the random personal search of the day.
If a visitor has failed to pass the metal detector, he or she shall be directed out of the visitor trap to the waiting area. The trap officer will complete the processing of the remaining visitors in the trap, prior to allowing the visitor who failed the detector to re-enter. The visitor will then be processed through alone. The visitor shall sign the search log prior to being personal searched. If the visitor refuses to be personally searched, he/she will not be allowed into the institution. All searches shall be conducted in accordance with 103 CMR 483p1.05 and 103 DOC 506 Search Policy.
Special Rules for Children
Children (under 18 years of age) may visit an inmate without prior permission when the child is accompanied by his/her parent or legal guardian. The child's birth certificate and legal documentation must be presented to the Visitor Processing Officer and must confirm the relationship to the parent(s) or legal guardian. The Birth Certificate must be an original with the parent(s) name and proper seal.
To gain permission for a minor child to visit with an adult other than the parent or legal guardian, the parent(s), or legal guardian must request and obtain written permission by submitting a Minor Consent Form to the Superintendent prior to the visit.
Once written permission has been received, the parent(s), legal guardian, or authorized adult must bring the approved Visiting Minor Consent form, with the minor child each time the minor child visits. (Attachment A)
If the parent(s), legal guardian, or authorized adult has received written permission from another Department of Correction Institution/Facility, they will be allowed one (1) courtesy visit to MASAC, providing they are able to furnish the appropriate approved documentation. The parent(s) or legal guardian must re-apply for and receive written permission from the Superintendent of MASAC, prior to the next visit.
Children in the visiting area shall be the responsibility of the adult visitor and shall not be allowed by their parent(s) or legal guardian to engage in disruptive behavior or to roam the visiting room unattended, or the visit will be terminated. Minors may not be left unattended in any area on state property, i.e., vehicles, lobby, etc.
Women visitors requesting to breast feed their children will be directed to the women's bathroom in the Administration Building for privacy of the mother and child. Inmates are not allowed access to the bathroom. Staff shall ensure there is a chair in the bathroom for this purpose. The mother and child will be searched prior to re-entering the visiting room.
Former Inmates/Parolees, Etc.
All former inmates of any correctional institution, persons having been convicted of a felony or are currently serving parole or probation are prohibited from visiting any inmate at MASAC, unless prior permission has been granted by the Superintendent.
To gain permission, a Felony Request to Visit Inmate Form (Attachment B) must be completed and sent to the Superintendent for approval. Request to Visit Inmate forms are available through Visitor Processing Staff. The approved form must be presented at each visit to facilitate entry.
Special Visits/Extended Visit Requests
Exceptions to the visiting schedule, duration of visits, number of people allowed to visit at one time, and/or other requests can be approved under special circumstances. Requests must be submitted in writing to the Superintendent/designee. Special visit approvals will be documented in writing and a copy will be sent to the requesting visitor, inmate, Visitor Processing officer and Control. Consideration for a special visit shall be at the discretion of the Superintendent.
Inmates whose visitors may have physical limitations due to age or handicaps may apply to the Superintendent or his/her designee for a waiver on some aspects of this entrance procedure. Medical verification may be required in order to validate any special arrangements that may have to be made.
Visits by attorneys and approved law students, etc. shall be in accordance with 103 CMR 486, Attorney Access. Legal visits shall take place in the attorney visiting room to allow a degree of privacy between the attorney and his/her client.
All attorneys and approved law students shall obtain and complete a Request to Visit Inmate form (Attachment C).
Upon arrival at MASAC, all attorneys will be required to present a bar membership card and one (1) picture identification may be requested at the discretion of the Shift Commander. No other identification shall be required. Attorneys shall not be denied access to visit without approval of the Superintendent.
Attorneys and approved law students are required to provide the vehicle registration number.
A law student is required to present a picture I.D. and a letter from his/her supervising attorney. The letter of introduction shall include the full name and address of the law student, the supervising attorney's business name, address and telephone number. Attorneys and approved law students shall be subject to all departmental regulations and institutional policies governing visitors, not directly in conflict with these regulations. Law students and paralegals shall be allowed entrance to visit during the general population visiting hours. Inmates on disciplinary detention status and/or extra restraint statue shall only be authorized visits from attorney/paralegal assistants and shall schedule their visits with the Outer Control Sergeant.
Property will not be allowed to enter the facility with a visit.
Funds are allowed to be dropped off at the facility during visiting periods. Visitors should deposit a check or money order addressed to the inmate in the secure box located in the control building lobby.
Upon receiving the completed visiting slip, the Visitor Processing Officer shall check and verify the information provided with the photo I.D., ensuring information is complete and accurate.
Upon being processed and approved to visit, all visitors shall lock up all their personal belongings and/or items not authorized for entry into the institution, and remain in the lobby area until they are called by correctional staff for their visit. The visiting process officer shall notify the inmate by calling the respective housing unit.
All visitors are subject to search prior to entering the institution. Visitors that fail to remove contraband items from their person shall be denied entrance into the facility. Parents/legal guardians are responsible to make certain any minors they have brought with them are also free of contraband
Visitors that are required to maintain life-saving medication on their person (inhalers, heart medication, etc.) shall present this medication to the visitor-processing officer prior to entering the Pedestrian Trap. The medication must be approved by correctional staff before it will be allowed into the institution. Upon entering the Visiting Room, the visitor shall give this medication to the officer in charge who will return it to the visitor upon their departure.
In the event a visitor informs the officer that he/she has an automatic cardioverter/defibrillator implant and/or pacemaker, or any device that may be interfered with by the metal detector, the visitor shall produce written medical evidence signed by a doctor, documenting such device(s). If the visitor is visiting for the first time, he/she shall be subject to a personal search prior to entering the facility. The visitor will be informed that they will be required to provide medical evidence of such device(s) prior to the next visit. Once medical evidence is produced the visitor will be subject to a personal search each time they visit.
Upon entering the Pedestrian Trap search area, visitors shall be required to remove shoes, belts, jackets, any hair articles, eye glasses, dental items (false teeth, partial, etc.) or any other item deemed appropriate by correctional staff during the search process. Each item shall be inspected for contraband and returned to the visitor only after the visitor has been searched and passed a metal detector test.
When instructed by the correction officer, the visitor shall move through the metal detector with hands at their sides. Any visitor that does not successfully pass through the metal detector may be subject to any of the following searches after approval from the Shift Commander: hand-held scanner or personal search.
Hand-held scanners may be used to aid in determining the reason why an individual was unable to successfully pass through the walk-through metal detector. Unsatisfactory results from this search method may result in further search methods such as;
Personal searches shall be conducted in an area out of view of other visitors, by an officer of the same gender as the visitor and documented in a log book for this purpose (visitor must record consent by signing his/her name in the log book). All visitors are subject to a personal search, in compliance with the search of the day, to ensure no contraband is entering the facility. This does not require prior Shift Commander approval as authorization has already been given by the Shift Commander as a result of the search number of the day designation.
VISITORS SHALL BE FORWARNED THAT IF THEY SIGN TO CONSENT TO A PERSONAL SEARCH, THEY ARE EXPECTED TO COOPERATE FULLY. FAILURE TO DO SO MAY RESULT IN SUSPENSION OF VISITING PRIVILEGES.
Anyone refusing a search will be denied entrance for that day and may be barred by the Superintendent.
Strip searches shall only be conducted with the approval of the Superintendent or his/her designee and in compliance with 103 CMR 483.
Note: All visitors shall be afforded the opportunity to leave the institution rather than submit to a search. The only exceptions to this shall be those described in 103 CMR 483.
Visitors that have artificial limbs or prosthetic devices shall remove those items for inspection by correctional staff. Such searches shall be done in an area out of view of other visitors, and by a correctional staff member of the same gender as the visitor.
Any further search of a child/minor shall be done only with the approval of the parent/legal guardian and in their presence. This search shall also be conducted out of view of other visitors and consent by the parent/legal guardian shall be recorded in the appropriate log. The parent /Legal Guardian shall sign the log prior to the search taking place.
Any visitor who appears, in the opinion of correctional staff, to be under the influence of alcohol or drugs, or appears to be alcohol on their breath shall be denied entrance into the institution.
In the event a visitor is denied entrance to visit, the Visiting Room officer in charge shall be responsible to inform the inmate's housing unit officer. He/she shall inform the inmate of the name of the visitor who was denied entrance. If appropriate, he/she shall inform the inmate of the reason why the visitor was denied entrance.
Visiting Room Rules and Regulations
Upon entering the visiting room, each visitor shall present the officer in charge with their visiting slip and any medications if applicable.
All Visitors and Inmates are be expected to abide by Institutional rules and regulations and conduct themselves in a manner appropriate to a public place. Visitors and inmates shall not engage in excessive physical contact, (i.e.; petting, fondling, prolonged kissing, etc.). The only exception will be once at the beginning and once at the end of the visit during the exchange of a common display of affection (hug/or closed mouth kiss). Young children may sit on their parent's/legal guardian's lap. Excessive familiarity, profanity, behavior that may be offensive to another visitor or inappropriate in the presence of children may result in administrative action, such as a warning, termination of a visit or loss of visiting privileges.
Smoking will not be allowed in the Visiting Room or on the grounds of MASAC at any time.
Visiting parents or legal guardians shall control and be responsible for their children at all times.
Coats, jackets and outerwear are to be hung the back of the chair. Inmates and visitors will not be permitted at any time to wear outerwear during a visit. ( Need to address this - hooks are available in the visiting area.)
There shall be no near the officer's desk, visitor's entrance area, and the kitchen.
All inmates entering the visiting room shall be personal searched by correctional staff before being allowed to begin their visit. The inmate shall only bring with them those items necessary for the visit, (i.e., inmate I.D., required authorized medication/inhaler, and handkerchief). These items shall be presented to the correctional staff assigned to the visiting room and returned to the inmate upon his departure. No other items will be allowed in the visiting room. Inmates that fail to comply with this may be sent back to their unit to return the unauthorized items to their cell, or may have their visiting privileges denied for serious or repeated violations.
The machines and their contents are made available to the inmates and their visitors for their personal consumption. All food is to be consumed in the visiting room. No food purchased from these machines will be allowed to be taken out of the institution.
Inmates are not permitted to possess a Debitek card. The exchange of vending machine cards between visitor(s) and inmates is strictly prohibited.
It is the responsibility of the inmates and visitors to ensure that all trash is deposited in the receptacles provided.
No time limit unless space availability is limited.