Green Rock Correctional Center Visiting Information:
All institutions allow visiting on Saturday, Sunday and State holidays. To reduce crowding in the visiting room, many institutions alternate days inmates may visit based on the alphabet or inmate I.D. number. Be sure to check with the institution or with the offender you plan to visit to determine which day he/she may visit.
Inmates are permitted a minimum of one hour per visiting day with visitors, although the length of visits may be determined by activity in the visiting area such as the number of visitors on a given day; available space; or institutional staff resources.
Most institutions use an on-site visitor registration process. All visitors, including minors, are required to complete the Visitor Application and Background Investigation Authorization Form before visiting (please see the forms page). Due to a change in the visitor tracking system, after May 16, 2011, all visitors, including those who previously provided an application, will be required to submit a new application.
Children under the age of 18 may visit inmates only with the permission of their parent or guardian, or pursuant to a valid court order.
All such children must be accompanied by a parent or legal guardian who is on the inmate's approved visiting list.
Emancipated minors, including spouses, will be approved for visitation in the same manner as adult visitors. Please contact a specific facility to obtain further information on their visiting program.
Visitation procedures at individual institutions may vary and can be changed at any time without prior notice. Please contact the correctional center or unit before planning a visit.
Green Rock Correctional Center Additional information:
Inmates Accounts at green Rock Correctional Center:
Starting May 1, 2013, J-Pay will be the only way to electronically send funds to incarcerated family members and friends. Access Corrections and Western Union will no longer be processing money transfers for the VADOC as of that date. The new arrangement with J-Pay will provide senders with lower transaction fees and a money order lockbox services program.
To deposit money into an offender’s Trust account, users can send electronic funds online at www.jpay.com or over the phone at 1-800-574-5729 by using a credit or debit card. They can also send an offender money using cash by visiting a MoneyGram location, including any Walmart or CVS.
In addition, on June 1, 2013, J-Pay will begin to accept money orders. Family members and friends will be able to send their money order directly to J-Pay at no cost. The money order will be processed and submitted to the VADOC, and the funds will be posted to the offender’s Trust account without deducting a service fee. Money orders sent to J-Pay must include a deposit slip, which will be provided to the sender.
There will be a transition period during which the VADOC will continue to accept money orders at the facilities. However, money orders sent to VADOC facilities will eventually be rejected and returned to the sender. This is expected to begin on September 1, 2013, but it is preferred that senders use the lockbox services provided by J-Pay well before that date.
For more information regarding the changes, contact J-Pay directly at 1-800-574-5729. For any further assistance, call 1-804-887-7838 to reach the VADOC Financial Systems Unit. Additional information can be found on the VADOC JPay page
Offender Telephone System
The telephone system in a prison environment is a system complete with numerous security features to inhibit the ability of inmates to conduct illegal activities and unwanted calls outside prison walls.
The Virginia Department of Corrections operates a secure offender phone system under contract with Global Tel*Link. The system allows inmates to place outgoing collect calls to family and friends that have agreed to accept such calls. Each call is limited to 20-minutes in order to allow equitable use of the phone system by all inmates. For security purposes all calls are recorded and may be monitored.
You are free to deny any collect call from an inmate if you cannot afford it. The inmate must also accept responsibility for helping you budget the expense of any call.
A pre-pay service plan is offered which allows you to pre-pay and then receive calls from an inmate at a lower rate per minute in comparison to the collect payment per minute rates. For information or to establish a pre-pay service plan please call Global Tel*Link toll-free at 1-800-483-8314.
Beginning May 1, 2012, offenders may now utilize Offender Phone Accounts (PIN Debit Accounts) that allow them to make calls from a phone account that they control. Funds placed into the Offender Phone Account may be used by offenders to make calls to anyone on their approved call list, and the expense of the call will be deducted from their Offender Phone Account. Offenders can not call cell phone numbers using their debit account. To make a deposit to an Offender Phone Account, visit http://www.offenderconnect.com and establish a deposit account. You will need to know the Offender ID number of the offender for whom you wish to make a deposit.
As of February 1, 2010, offenders may make phone calls to cell phones. Families and friends must set up the authorized phone number with Global Tel*Link (GTL) at 1-800-483-8314. The following stipulations apply:
Phone calls to cell phones will be charged the same rate as pre-paid calls.
Offender call lists will remain limited to 15 numbers.
This service does not apply to pre-paid cell phones.
The cell phone number must match the residential address of the family member or friend.
Utilization of the offender phone system is a privilege and responsibility of the inmate population. As with any privilege, inmate phone use may be revoked. The following are examples of services that are not permitted on the offender phone system:
700, 800, 888, 900, and similar calls
Calls charged to credit cards, third parties, or any billing other than collect or pre-paid to the called party
Calls transferred to a third party
Call forwarding, call forwarding services, answering services
Calls to pager numbers
Calls to pay telephones
No time limit unless space availability is limited.