California State Prison, Solano Visiting Information:
Visiting Days and Hours Every prison has visiting on Saturdays, Sundays, and four holidays during each calendar year (New Year’s Day, July 4th (Independence Day), Thanksgiving Day, and Christmas Day). Visits vary by institution but usually begin between 7:30 a.m. and Visiting Days and Hours Every prison has visiting on Saturdays, Sundays, and four holidays during each calendar year (New Year’s Day, July 4th (Independence Day), Thanksgiving Day, and Christmas Day). Visits vary by institution but usually begin between 7:30 a.m. an
California State Prison, Solano Additional information:
Telephone Calls Family and friends (called party) cannot call prisoners; prison ers must call to speak to someone outside the prison. The prisoners use designated phone s that make collect calls to a land line (residence) or cell phones. The called party is responsible for paying for the calls. Calling cards cannot be used. International calls can be made if the called party sets up a pre- Telephone:
paid account with the telephone vendor. Instructions for these types of calls can be found on the CDCR website at: http://www.cdcr.ca.gov/Visitors/Receiving_Calls_From_Inmates_and_Wards.ht
The state contracts with one telephone vendor who provides local, long distance, inter-state,
and international telephone services to prisoners. The contract term is usually for several
years and the contract rates are fixed and do not change for the contract term. The current
contract is with Global Tel*link (GTL). GTL issues notices when contract changes occur. The
GTL Notices that include current rates, and current/past notices to inmates, family/friends
can be found on the CDCR website.
The collect call rates are different for local, long distance, interstate, and international calls. If
a called party would like to know their collect call rate, they
would need the prisoner to call
them first so that a completed call or call attempt would be in
the GTL system. Then, the
called party can call GTL at 1-888-415-0377, provide their telephone number, and ask for the
cost of the call. A GTL user guide that includes billing options, refunds, and other information,
Vwill be issued soon. This guide will be shared with the Statewide Inmate Family Council,
local prison family advisory groups, prisoner advisory councils, and will be posted on the
Prisoners can sign-up to use the designated phones in 15-minute time slots. The number of
calls made by one prisoner can be limited based upon open time slots on the sign-up sheet.
The designated phones’ “on” and “off” times vary at each prison; however, these phones are
turned off during late night and early morning hours. If a prisoner attempts to make a call
when the phones are turned off, the call will not go through.
GTL uses an automated operator system to process the calls. When a prisoner makes a call,
the called party will hear a message stating the call is coming from a state prison and the call
will be monitored and recorded. The called party can listen to the entire message or they can
press the five button on their telephone to accept the charge of the call. During the call, there
will be a message played periodically reminding the called party that the call is from a state
prison. The calls have a 15-minute time limit and the system automatically ends the call at the
end of the 15 minutes. The called party and prisoner will hear a warning message advising
when they have two minutes and one minute left in the call.
All billing and blocking issues should be directed to GTL’s Customer Service number
No time limit unless space availability is limited.