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The Unholy Alliance: Prison Telephone Services - Prison Inmate Search

The Unholy Alliance: Prison Telephone Services

prison telephon services

Prison Telephone Services

Global Tel*Link is one of the major players in the $1.2 billion business of providing phone service to private and government prisons, according to Bloomberg. The Mobile, Alabama-based company has about half of the correctional phone services market and Securus Technologies has about 30%. Both companies make excessive profits with exclusive contracts with prisons. The major prison telephone companies and the prisons have a de facto partnership. As part of the contract, the prison receives commissions from the exorbitant charges paid by inmates and their families.

At the Contra Costa West County Detention Facility in Richmond, California, detained immigrants pay about $20.00 for a fifteen minute telephone call. Phone Justice for Immigrants in Detention reported that Global Tel*Link pays Contra Costa County a commission of up to 57% on phone calls, in addition to a $75,000 bonus for awarding the exclusive contract. The county received $653,506 in commissions from Global from 2011 – 2012. posted about the unsavory practices of the prison telephone companies in previous articles such as “Predatory Prison Telephone Companies-Updated” and in “A Victory Against Predatory Telephone Rates.

It is time to bring this unholy alliance to an end. Telephone communications between the families and their loved ones who are incarcerated should be a top priority for any correctional system. It is recognized that strong family ties contribute to an inmate’s successful reentry. Lower telephone rates contribute to a lower recidivism rate.

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7 Responses to The Unholy Alliance: Prison Telephone Services

  1. PrisonPath May 29, 2013 at 4:01 pm #

    By Alistair–Looks like the telephone providers should be in prison for extortion…

  2. PrisonPath May 30, 2013 at 12:56 pm #

    By Roland–Bradley, Thanks

    This is an indictment and must be overhauled ASAP

  3. PrisonPath May 30, 2013 at 12:59 pm #

    By Bradley–I agree. Two companies should not have 80% of the contracts. Monopolies lead to unfair prices.

  4. PrisonPath June 4, 2013 at 1:31 pm #

    By Ron–Robert, what is a ‘reasonable price’? Consider that the inmate has little opportunity to legally obtain the funds to pay for these services, that particular responsibility then falls on the families who have often lost their primary income earner. This encourages criminal behaviour in the community and family members of the inmates.

  5. PrisonPath June 4, 2013 at 1:33 pm #

    Robert– Prisoner calls help maintain them in contact with the outside world making reintergration easier . It is a management tool . By isolating prisoner from there families and friends they become more reliant on less desirable persons in the prison systems which compounds the existing problem. I believe that desirable behavior should be rewarded with phone time for a reasonable price.

  6. PrisonPath June 4, 2013 at 5:53 pm #

    By Thami–I am agree with that issue that Inmates must not have cellphone because can be use for criminal activities and for Gang activities

  7. PrisonPath June 5, 2013 at 2:11 pm #

    By Robert–In the prison I work prisoner have 6 levels of pay .
    level 6 is nil per day for those in punishment .
    level 5 is 3 dollars / day for those looking for work
    level 4 is $4.5 those doing courses or those working 1or 2 hrs/day
    level 3 is $5.5 day full time education / basic work ie picking up papers
    level 2 is six day jobs operating machinery , jobs with some responsiblity.
    level 1 is seven $ /day high responsibility ie cleaning med center peer support.
    money sent in by families is limited to promote work ethics . Calls are expensive in part because they must be replaced or repaired as they broken on a weekly basis . When phone companies factor in prices to supply phones to prisons and calls and maintain them this influences on phone prices. Prisoners are there own worst enemies as I am sure the price for a nursing home would be much cheaper.

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