Remote Visit: A video visit conducted over the internet through the use of a visitor’s home computer and a video
kiosk located in the inmate housing units. Absent exigent circumstances, the number of Remote Visits an inmate
may receive is unlimited, based upon time-slot availability. The at-home Visitors are required to pay a fee for this
type of visit.
o Remote visits may be scheduled daily between 7 A.M. and 9:30 P.M.
o Each Remote visit session is 20 minutes.
On-Site Visit: A video visit conducted through the use of a visitor video kiosk located at the Lower Buckeye Jail or
the 4th Avenue Jail and a video kiosk located in the inmate housing units. Inmates are eligible to receive one free
On-Site Visit per week. Visitors will conduct their visit from one of the two listed jails, regardless of which jail the
inmate is currently housed in.
o On-Site visits may be scheduled daily between 9 A.M. and 4:30 P.M, excluding holidays.
o Each On-Site visit session is 20 minutes.
IMPORTANT: In order to conduct a visit, whether remote or On-Site, inmate friends and family members must create
an account and schedule their visit a minimum of 24 hours in advance by going to the website:
An individual who is on parole, probation, any type of work release, has been incarcerated during the last twelve
months, or has ever been convicted of a felony, is not permitted to conduct an On-Site visits within any Office jail.
If you chose the On-Site visit option:
Chose which jail at which you wish to conduct your visit, either the 4th Avenue Jail or the
All incoming mail, with the exception of legal mail, must be standard postcards. This is to ensure the safety and
security of jail facilities, inmates, and staff.
Acceptable STANDARD Postcards Unacceptable Postcards
Metered postage or USPS stamps Custom postcards
Minimum size postcards: 3.5 x 4.25 inches Postcards contaminated in any way
Maximum size postcards: 4.25 x 6 Inches Defaced or altered postcards
Written in blue or black ink only Plastic(s) or wrapping(s) on postcards
All stamps are removed from postcards Postcards marked with anything other than
blue or black ink
Postcards with labels or stickers
Postcards with any watermarks, stains, perfume,
lipstick, et cetera
Postcards depicting nudity, weapons, criminal
activity or gang references
BOOKS, NEWSPAPERS AND MAGAZINES: All Books and subscription publications must be purchased directly
through a publisher. All books must be softback paper only. Book covers with any other materials such as, but not
limited to, hard covers, leather, et cetera, as well as spiral bound publications are prohibited. All books must be
accompanied by a shipping manifest or invoice. An inmate may only possess 3 books, 5 magazines and 1 newspaper
at any one time. Publications that may pose a threat to the safety or security of the jail, or are pornographic in
nature, are prohibited. Inmates will be provided a Rejection Notification for all items determined to be unacceptable,
prohibited or exceeds the maximum limit.
PHOTOGRAPHS: An inmate may only possess 5 photographs at any one time and may be mailed to the inmate,
provided the envelope is clearly marked “PHOTOGRAPHS”. The envelope cannot contain anything other than the
photographs or it will be rejected. Photographs may not be larger than 4 inches by 6 inches. The inmate’s name and
booking number must be written on the back of each photograph to show ownership. Nothing else is to be written
on the photographs. Photographs must be otherwise completely unadulterated. Inmates are permitted to release
photographs via US Mail, which then permits them to receive a like amount of photographs. Photographs depicting
nudity, weapons, criminal activity, or gang references are also prohibited. Inmates will be provided a Rejection
Notification for all items determined to be unacceptable, prohibited or exceeds the maximum limit
No time limit unless space availability is limited.