Remote Visit: A video visit conducted over the internet through the use of a visitor’s home computer and a video
kiosk located in the inmate housing units. Absent exigent circumstances, the number of Remote Visits an inmate
may receive is unlimited, based upon time-slot availability. The at-home Visitors are required to pay a fee for this
type of visit.
o Remote visits may be scheduled daily between 7 A.M. and 9:30 P.M.
o Each Remote visit session is 20 minutes.
On-Site Visit: A video visit conducted through the use of a visitor video kiosk located at the Lower Buckeye Jail or
the 4th Avenue Jail and a video kiosk located in the inmate housing units. Inmates are eligible to receive one free
On-Site Visit per week. Visitors will conduct their visit from one of the two listed jails, regardless of which jail the
inmate is currently housed in.
o On-Site visits may be scheduled daily between 9 A.M. and 4:30 P.M, excluding holidays.
o Each On-Site visit session is 20 minutes.
IMPORTANT: In order to conduct a visit, whether remote or On-Site, inmate friends and family members must create
an account and schedule their visit a minimum of 24 hours in advance by going to the website:
An individual who is on parole, probation, any type of work release, has been incarcerated during the last twelve
months, or has ever been convicted of a felony, is not permitted to conduct an On-Site visits within any Office jail.
If you chose the On-Site visit option:
Chose which jail at which you wish to conduct your visit, either the 4th Avenue Jail or the Lower Buckeye Jail. You must
select one of these two sites regardless of which jail the inmate is currently assigned.
A dress code is strictly enforced at each MCSO jail and is posted in the jails. In general, dress conservatively.
How to Place Money on the Books of an Inmate
TouchPay kiosks currently accept Cash and Visa/Mastercard and funds are usually posted within 1 hour to the
inmate's account. There is a fee for this service.
In addition to the payment kiosks, deposits can be made via telephone, the Internet, or at select retail locations.
To make a deposit via telephone, please call toll free 1-866-355-9593.
To make an online deposit, visit TouchPay’s website at https://maricopa.touchpaydirect.net.
For additional information or to find retail locations where you can make a cash deposit,
THE SHERIFF'S OFFICE DOES NOT ACCEPT ANY U.S. CURRENCY OR CHECKS
3. Medication Questions
Individuals who are arrested, currently under a Doctor’s care, and are taking prescribed medication need to advise
the medical staff upon initial booking, of the types and dosages of medication, such as insulin, diabetic, and blood
pressure medication, and so on. Medication from home or purchased outside of the jail will not be accepted in the
facility for the inmate to consume
No time limit unless space availability is limited.