All visitors must register and be approved by SWVRJA prior to scheduling a visit.
For instructions go to: www.ICSVideoVisit.com. To register, go to: http://virginia.seevizvox.com/Vizvox.visitor/Register. Video Visitation Customer Assistance
Assistance is available to all visitors for help with registering and/or scheduling.
Customer service phone are in all SWVRJA facility lobbies and will allow you to connect by dialing 888-646-9437. Visitor can also call: 888-646-9437. Jail Lobby Video Visitation Hours
Onsite video visitation sessions are held 7 days a week from Monday through Sunday and during the hours listed on the right.
Remote Video Visitation Hours
Remote video visitation sessions are held 7 days a week from Monday through Sunday and during the hours listed on the right.
Jail Lobby Video Visitation Hours
8:00 a.m. to 10:30 a.m. 1:00 p.m. to 4:30 p.m. 7:00 p.m. to 10:00 p.m. Remote Video Visitation Hours
8:00 a.m. to 10:30 a.m. 1:00 p.m. to 4:30 p.m. 7:00 p.m. to 10:00 p.m.
Duffield Regional Jail Additional information:
Inmate Phone Vendor
“ICSolution provides the inmate phone services at the facility where the Inmate is located. Offering Prepaid Accounts and Debit Telephone Accounts.”
Pre-paid Account “Friends and family members can set-up a pre-paid account with ICSolutions by calling 888-506-8407 or by visiting ICSolutions“.
Inmate Voicemail “Inmate voicemail is now available through the inmate telephone system. Friends and family members can leave a voicemail message to inmates for only $1.00. They must have a pre-paid account with available funds and know the inmate’s ID number. To leave a voicemail message please call: 877-828-0818 and follow the prompts.”
“The Southwest Virginia Regional Jail Authority utilizes the services of Praeses, LCC, an inmate telecommunications management company. Praeses provides the Authority with their wide variety of telecommunications expertise to assist in providing the best quality calling services available for inmates and their family and friends. If you are having any issues concerning inmate telephone services with the Southwest Virginia Regional Jail Authority facilities, please contact Jamie Hardtner with Praeses at 1-800-333-8856.”
No time limit unless space availability is limited.