Bexar County Adult Detention Center Visiting Information:
The Adult Detention Division provides this guide to serve as an information resource for friends and family of detainees in the Bexar County Adult Detention Facility.
All inmates are permitted with (2) two (20) twenty minute visits per week.
All visitors, including out-of-town visitors, must be listed on the detainee’s visitation list. Out-of-town residents who reside further than 150 miles from San Antonio will be allowed a 30-minute visit. Residence will be verified at the time of the visit during normal visitation hours. Local visitors may visit one person per day for a maximum of 20 minutes.
All adult visitors must present a current and valid picture identification card. (Driver’s License, Passport, State, or Government Agency Photo I.D.)
Children may visit on the weekend only and must be accompanied and controlled by an adult (no more than two children at a time). When two children are visiting one inmate, one adult will accompany both children for a total visit of 20 minutes; out-of-town visitor's 30 minutes.
A visitor must be on the detainee’s visitation list with the exception of immediate family members during the first five days of incarceration. During the first five days of incarceration, family members may visit on any designated visitation day during normal visitation hours. No exceptions after the fifth day of incarceration.
Numbered tickets are issued to visitors 30 minutes before issuance of visitation passes and end 30 minutes before the pass issuance ends. All visitors who have received a numbered ticket will be allowed to complete their visit.
Hospital Visits: Visitor must obtain visitation pass from Information Desk on a daily basis. All visitations at the hospital do not follow the alphabetical schedule or times as above. The visitation times at the hospital‘s will follow hospital visiting schedule and rules, with the conservative dress code enforced. Some visitation limitations may be imposed if an inmate’s medical condition is incumbent on their health care requirements.
The approving/disapproving authority is the Front Desk Supervisor.
Adult and Children Visitors
Detainees whose last names begin with the letters:
A - L On Saturday, issuance of numbered tickets will begin being issued at 6:30am, and passes will begin at 7:00am – number tickets issuance will end 1:30 pm and passes will end at 2:00pm, adults, and children shall be permitted to visit. Adults do not have be accompanied by a child in order to obtain a visit.
M - Z On Sunday, issuance of numbered tickets will begin being issued at 6:30am, and passes will begin at 7:00am – number tickets issuance will end 1:30 pm and passes will end at 2:00pm, adults, and children shall be permitted to visit. Adults do not have be accompanied by a child in order to obtain a visit.
Bexar County Jail Video Visitation Rules
Please read all of the rules completely prior to moving forward – Not knowing the rules will not be accepted as an excuse for not following them disobeying any rule may result in you being banned from visiting detainees or criminal charges being pursued when applicable.
Visits are a privilege.
All visits are subject to monitoring and recording.
All visits must be scheduled 24 hours prior to the appointment or up to 1 week in advance.
Inmates may receive (2) twenty minute visits per week; the week starts on Sunday
Minor children (16 years or younger) may only visit on Saturdays or Sundays
No more than (2) Adults and (1) minor child or (1) Adult and (2) minor children per visit on Saturday and Sundays or (2) Adults on Mondays, Tuesdays, or Wednesdays.
When scheduling a visit, list the correct number of children and adults, no substitutions may be made the day of the visit.
The person scheduling the visit is considered the primary visitor and must be present at the time of check in and for the visit.
A visitor can only visit the same inmate once per day.
All cancellations must be completed 24 hours in advance of the visit or it will count as a completed visit.
Repeat cancellation or no show will be subject to evaluation and possible suspension of visits.
Visitors may be subject to a criminal warrants check.
Visits will last 20 minutes.
Please be advised if an inmate is in ANY program (at court, on trustee assignments, attorney visits, Bible studies, Chemical Dependency etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule.
Visitors should arrive 30 minutes prior to appointment to check in.
All visitors 17 years or older, must be registered and possess a valid government issued photo ID, such as a driver’s license, State ID card, or Military Issued ID.
Appropriate dress is required at all times, such as but not limited to:
Appropriate footwear must worn, no bedroom slippers.
Skin tight / Form fitting clothes are not allowed.
Any clothing or other items displaying gang-related symbols, themes or colors are prohibited.
Any clothing containing vulgar or objectionable language or images are prohibited.
All visitors must wear undergarments at all times.
No excessively torn jeans with exposed skin above the knee allowed.
No hats are allowed unless for medical or religious reasons.
All buttons, snaps, and zippers will remain fastened.
No see through clothing allowed.
No tank tops or sleeveless or low neckline shirts/blouses or shirts/blouses that expose midriff.
No clothing that exposes the breast/chest area, genitals, or buttocks.
No clothing by design, or by the manner in which it is worn, allows the anatomical detail of body parts to be clearly viewed (e.g., Spandex, Lycra, clothes with holes in inappropriate places, or excessively tight clothing).
No skirts, dresses, or shorts more than 3” above the center of the knee in length when standing. This applies to all visitors regardless of age.
Video Visitation Supervisor is the final authority in determining appropriate dress.
Visitors and inmates must remain seated at all times during the visitation session. Small children, three (3) years old and younger, must remain on the visitor’s lap at all times.
Any inappropriate activity will result in termination of your session.
Visitors involved in the following are subject to have visitation privilege suspended for a minimum of 30 days and up to a permanent visitation ban:
Visitors that create a disturbance or disruption in the visiting process.
Visitors under the influence of drugs or alcohol.
Visitors that refuse to show sufficient identification.
Visitors that act in an inappropriate manner during their visitation.
The visitation schedule may be cancelled or altered on county appointed holidays or for safety / security reasons.
Staff can deny, change, or cancel a visit at any time at their discretion.
Bringing firearms, explosives, alcoholic beverages, narcotics or any controlled substances including marijuana into this facility is a crime and cause for arrest.
Visitors are not allowed to carry cameras, tape recorders, purses, bags, diaper bags, backpacks, brief cases, cell phones, or any electronic device into the Video Visitation Center.
Coin operated storage lockers are available for $1.00; no change is available at the Video Visitation Center.
No food or beverages in the Video Visitation Center.
No loitering at the Video Visitation Center.
Only persons with a scheduled visit or using scheduling kiosks are allowed in the Video Visitation Center.
No Minors/Children shall be left unattended.
Each visitation session will show a timer to display elapsed time.
After your visit has ended your connection will automatically terminate.
Any violation is subject to suspension up to a permanent ban.
Video Visitation Supervisor is the final authority in determining appropriate consequence for the infraction.
Bexar County Adult Detention Center Additional information:
Detainee Mail Communication
Mail is collected and delivered five (5) days per week (Monday through Friday) except on Federal holidays. Detainees may receive letters in any quantity; however, when contraband is mailed in letters (combs, cigarettes, non-acceptable or excessive photos, and other items deemed inappropriate or contraband, etc.) all of the contents of the mail will be returned to sender with a mail disposition notice indicating the reason the correspondence was not deliverable.
Any mail sent to a detainee after they are released or transferred will be returned to the sender.
Non-privileged correspondence: All incoming mail will be opened and inspected in the mail room. Polaroid pictures or any photo with a cardboard back are not allowed. Detainees are not allowed to possess more than six (6) photos and all correspondence containing more than six (6) photos will be returned to sender. Photos larger than 5” x 7” are not allowed.
Do not send cash, money orders, cashiers checks, or any other such item through the mail. The Bexar County Adult Detention Center Mail Room will return these items to the sender. Please review the Bexar County Inmate Trust Fund page for information on how to send money to a detainee.
Detainees are authorized to receive some publications such as books, magazines, and newspapers as long as they come from a publishing company. Adult magazines such as Playboy, Hustler, etc. are not allowed. Any publications from family, friends, and local bookstores as well as internet sites are prohibited and all items will be returned to the sender.
Approved care packages can be ordered through ARAMARK’s iCare Program and will be sent directly to the detainee.
All items sent to detainees through the mail that are considered contraband will be returned to the sender. All illegal items will be confiscated.
Detainees housed in the Adult Detention Center may purchase stationary, envelopes, and postage stamps through the jail commissary.
Certified mail service is available through the mailroom. The detainee is responsible for the required postage.
Detainee Phone Communication
ICSolutions offers two programs to assist with telephone communication with detainees: a Prepaid Collect Calling account and Debit Telephone Account Funding.
The Prepaid Collect Calling account helps to pay for any calls received from a detainee at the Bexar County Adult Detention Facility. Accounts can be opened or funded on the ICSolutions website. Assistance with an account can be reached 24 hours by calling ICSolutions at 888-506-8407 or 210-900-1899.
The Debit Telephone Account Funding allows money to be added to a detainee’s Debit Telephone Account. Once payment is received a detainee is then able to use the funds to call any allowed telephone number. Assistance with funding a Debit Telephone Account can be reached by calling ICSolutions at 888-888-8413.
No time limit unless space availability is limited.